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This position provides essential phone-based and administrative support by managing the community information and referral hotline during peak hours, maintaining accurate records, and assisting with program coordination and reporting. This position will be stationed away from the primary Resource Center desk and will not remove in-person service opportunities or shifts for volunteers that serve our clients. This position aims to relieve volunteers from answering phone calls during peak hours. This position will in no way will replace the much-needed and much-appreciated volunteer work. Please email resume to operations@crrcofcanyonlake.org. Opportunity posted on 8/31.